LEGAL WARNING
NOTICE: In accordance with the provisions of Law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce, we inform you that in the event that you do not want to continue receiving the communications and information that we send you by email, indicate it to us with an email to ortizlaina@ortizlaina.es. So your address will be removed from our database, within 15 days of your request. In the event that we do not receive an express response from you within 30 days, we understand that you accept and authorize our company to continue sending you communications through this medium. In compliance with the provisions of Organic Law 15/1999 on the Protection of Personal Data, we inform you that your personal data will be incorporated into the automated file of VIVEROS ORTIZ LAINA SL whose purpose is to provide you with the best service in administrative procedures. To exercise the rights of access, rectification, cancellation and opposition, you must write to these companies. General conditions of telephone sales and ordering through electronic mail Note: Of course, at any time you can object to the storage, use and processing of your data so that we can contact you. WE WANT TO BE ABLE TO CONTRIBUTE FROM OUR WORK AND EFFORT EVERYTHING POSSIBLE TO TRY TO GIVE SERVICE TO ALL OUR CLIENTS WHO WISH TO DO SO.
GENERAL CONDITIONS ONLINE SALE
General conditions of telephone sales and ordering through electronic mail. Through telephone sales we advise you on the products that we have in stock, in the same way we can inform you of the possible reservation with a week in advance on seasonal products such as orchard plants and seasonal flowers in which the stock It is highly variable and the reserve is a good way to ensure supply. In the same way, we will answer your queries as soon as possible through email requests@ortizlaina.es, in both cases we will take the data and we will make a budget for the service to be provided, depending on the location of the delivery. Deliveries will always be at the foot of the vehicle and maintaining the relevant safety distance, and a date and time will be agreed as close as possible to be as cautious and safe as possible to maintain security measures. In no case will deliveries be made outside the closest place to the parking of the vehicle, this is very important and it is a situation that we want to make clearly noted, now more than ever we have to avoid the busiest areas, portals, corridors, elevators etc, this measure is essential that it is clear when ordering. Payment of the order may be made by bank transfer or by phone data card payment by mobile phone taking the appropriate security measures. The delivery days will be agreed by mutual agreement as well as a supply time that will be approximate and which in turn will be indicative due to many factors when transporting, flower and orchard plants do not accept returns, due mainly to be a perishable material and of a certain fragility for which the client assumes at the time of placing the order that he complies with this indispensable condition. Returns are only accepted for a malfunction or condition of any material except LIVE plant materials, all kinds of plants and seeds. Previous communication by mail of the state of the affected material and together with a copy of the delivery note, in that case and after checking the problem, the replacement of another identical one to the one supplied or, failing that due to lack of stock, will be returned through bank transfer. A detailed budget of the merchandise to be delivered will be made, at that time the client reliably accepts the delivery conditions. On the part of VIVEROS ORTIZ LAINA SL WE ARE GOING TO TAKE ALL THE POSSIBLE SAFETY MEASURES SO THAT ALL OUR SHIPMENTS COMPLY WITH ALL THE POSILES SAFETY AND DISINFECTION MEASURES IN OUR HAND, so that we can give the best possible service to all our customers. THESE RATES WILL BE IN FORCE DURING THE EXCEPTIONAL STATUS OF ALARM AND WILL BE SUBJECT TO MODIFICATION ONCE WE CAN RETURN THE ACTIVITY IN A NORMAL WAY AS IT WAS BEFORE MARCH 14. WE WANT TO BE ABLE TO CONTRIBUTE FROM OUR WORK AND EFFORT EVERYTHING POSSIBLE TO TRY TO GIVE SERVICE TO ALL OUR CLIENTS WHO DEMAND IT SO.